Billing Policy

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Billing Policy
We offer a 20 days free trial
Try us out for 20 days for free to see if we are right for you. At the end of your 20-day trial you will be charged monthly for the number of activated registers in your account.
There is no cancellation fee, ever
Cancel your account and you will not be charged a cancellation fee. You are, however, responsible for any charges before you cancel. So, for example, if you were charged on the 5th and then canceled on the 8th you are still responsible for the monthly billing period beginning the 5th, but you will not be charged again.
How do I cancel?
To cancel your account, please send email to support@e-cued.com or info@sansoftware.com, so we can make sure your account is terminated safely and you don’t lose any data.
Payment and Refund Terms
You must provide a valid issued credit card after the first 20 day evaluation period in order to use our service.
Accounts are billed at the beginning of each monthly billing period and the charge is non-refundable. There will be no refunds or credits for partial months of Service or for months unused, subject to any applicable dormant fee. No exceptions will be made to this rule in order for us to treat all of our customers fairly.
sansoftware.com and e-cued inc may charge a monthly dormant fee for accounts with zero active registers in order for sansoftware.com and e-cued inc to continue to provide certain support services to accounts with zero active registers but are not terminated. The dormant fee will start on the next billing date.  For example, if the usual billing date is 5th of the month and the account goes dormant on the 2nd of the month, the dormant fee will be charged on the 5th of the month going forward.
All fees are exclusive of any and all taxes imposed by taxing authorities and you shall be responsible for payment of all such taxes.
sansoftware.com and e-cued inc reserves the right to at any time modify or discontinue one or more elements of the Service on reasonable notice, except where technical contingencies cause disruption without notice.
Prices of the Services are subject to change at any time with 20 days notice. We will let you know by any or all of the following – email, posting to Sansoftware.com and e-Cued inc , posting inside the service.
You agree to periodically review Sansoftware.com and e-Cued inc pricing and policies made available on the Sansoftware.com and e-Cued inc website in order to stay informed.
Sansoftware.com and e-Cued inc shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
Evaluation Period
The evaluation period is 20 days long and allows you to try all the features of Sansoftware.com and e-Cued inc with one or more registers. Within that 20 day period you can cancel your account without any charge by contacting us via email. When your evaluation period concludes, you will be charged monthly for the number of activated registers in your account.
Cancellation and Termination
You must call us and speak to a customer care specialist to cancel your account, so we can make sure your account is terminated safely and you don’t lose any data.
Upon cancellation, access to your BackOffice will be permanently removed. Please take steps to export your data from the Service before requesting cancellation.
There is no cancellation fee. You are, however, responsible for any charges before you cancel. So, for example, if you were charged on the 5th and then canceled on the 8th you are still responsible for the 20-day period following the 5th, but you will not be charged again.
BE SURE TO REVIEW THE MERCHANT USER LICENSE AGREEMENT FOR ADDITIONAL TERMS AND CONDITIONS OF THE SANSOFTWARE AND E-CUED SERVICE, OF WHICH THIS BILLING POLICY IS A PART.

Merchant User License Agreement
This Merchant User License Agreement (the “Agreement”) dated as of the date of acceptance by means of a click-through, is made by and among sansoftware.com and e-cued inc . a New York and Tamilnadu Corporation (“sansoftware.com and e-cued inc ”) and the entity designated by the registration data provided herewith (“Licensee”) and applies to Licensee’s use of software downloaded from sansoftware and e-cued and Licensee’s use of services provided by sansoftware.com and e-cued inc (“sansoftware.com and e-cued inc Services”).

READ THIS LICENSE CAREFULLY BEFORE LOADING ANY SOFTWARE FROM SANSOFTWARE AND E-CUED OR USING THE SANSOFTWARE AND E-CUED SOFTWARE OR SANSOFTWARE AND E-CUED SERVICES. BY LOADING THE SANSOFTWARE AND E-CUED SOFTWARE OR USING THE SANSOFTWARE AND E-CUED SERVICES, LICENSEE ACCEPTS AND AGREES TO BECOME BOUND BY THE TERMS OF THIS LICENSE.
SANSOFTWARE AND E-CUED RESERVES THE RIGHT TO MODIFY THE TERMS OF THIS AGREEMENT BY PROVIDING NOTICE OF CHANGES ON THE SANSOFTWARE AND E-CUED WEBSITE. LICENSEE AGREES TO PERIODICALLY INSPECT THE SANSOFTWARE AND E-CUED WEBSITE TO STAY INFORMED ABOUT SUCH CHANGES. LICENSEE AGREES THAT LICENSEE’S CONTINUED USE OF THE SANSOFTWARE AND E-CUED SERVICE AFTER SUCH CHANGES ARE ANNOUNCED CONSTITUTES ACCEPTANCE OF SUCH CHANGES.
Sansoftware.com and e-Cued inc shall retain the ownership of the provided copy of Sansoftware.com and e-Cued inc software and the documentation provided therewith (referred to as a single entity, or as components, as “the Licensed Software”) which is licensed on a non-exclusive basis for use under the following conditions.

Permitted Uses
Subject to the terms hereunder, Sansoftware.com and e-Cued inc hereby grants to Licensee a limited, non-exclusive, non-transferrable, revocable license, without the right to sub-license, to install and operate the Licensed Software and to operate an account on the sansoftware.com and e-cued inc website and related applications solely for the benefit of Licensee and not for any third party, until the termination of this Agreement. Any rights not expressly granted hereunder are reserved. There are no implied rights of any kind. To the extent that the Licensed Software includes intellectual property rights of any third party (“Third Party Rights”), the license granted is to the extent that Sansoftware.com and e-Cued inc is able to license such Third Party Rights.

Prohibited Uses
Licensee shall not (a) make copies of or further distribute the Licensed Software, including copying onto any other medium, (b) distribute, rent, sublicense, lease, resell, or assign the Licensed Software, (c) alter, modify or adapt the Licensed Software or the Sansoftware.com and e-Cued inc Services, including but not limited to, translating, decompiling, disassembling, reverse engineering, or creating derivative works, (d) export the Licensed Software without the appropriate foreign government licenses and without Sansoftware.com and e-Cued inc ’s prior written approval, (e) resell, rent or otherwise provide access to the Sansoftware.com and e-Cued inc services to a third party or (f) take any action in an attempt to obtain any other Sansoftware.com and e-Cued inc user’s data, cause malfunction, crash, tamper with or otherwise impair the Sansoftware.com and e-Cued inc website and related applications, and their services. Any rights not expressly granted hereunder are reserved by Sansoftware.com and e-Cued inc .
No rights in the Licensed Software or Sansoftware.com and e-Cued inc Services are granted, whether expressly or by implication, including, without limitation, any rights in any patents, copyrights, trademarks or trade secrets embodied therein, except in connection with the permitted uses expressly described herein.

Fees
Licensee agrees to timely pay the monthly fee set out in the order form or as required by the Sansoftware.com and e-Cued inc website. Licensee agrees to the Billing Policy, incorporated herein, and located here. Failure to comply with or otherwise pay fees due is a material breach of this agreement.

Data
Licensee acknowledges and agrees to the terms of the Sansoftware.com and e-Cued inc Privacy Policy located here. Sansoftware.com and e-Cued inc agrees that as between Licensee and Sansoftware.com and e-Cued inc , (a) Licensee’s data maintained by Licensee on the Sansoftware.com and e-Cued inc website and related applications belongs to Licensee; and (b) Sansoftware.com and e-Cued inc acts as data processor (as defined in the Data Protection Act 1998 (“DPA”)). Each party hereto undertakes to comply with the DPA in relation to its use of such data. Licensee hereby grants permission to Sansoftware.com and e-Cued inc for Sansoftware.com and e-Cued inc to use the data for providing Licensee the Sansoftware.com and e-Cued account, improving and maintaining the Sansoftware.com and e-Cued inc website and related applications and their services and for analytical and marketing purposes in a manner where such data is aggregated with other user data and cannot be readily reverse engineered into personally identifiable information, and we may share your data with our trusted third party affiliates and partners in implementing this data usage. We rely on some of our third party affiliates and partners for support of the products and services we offer. All such third party affiliates and partners are required to preserve the confidentiality of any personal information they may access.

End Customer Personal Information
Licensee agrees that notwithstanding anything to the contrary herein, Licensee shall handle any personally identifiable information that it inputs into the Sansoftware.com and e-Cued inc systems in the following manner: (i) in the event Licensee seeks to export such data, Licensee shall use a commercially reasonable contact management tool to provide an opt-out mechanism for anyone who has provided Licensee personally identifiable information that is stored on Sansoftware.com and e-Cued inc ’s systems, (ii) Licensee agrees that Sansoftware.com and e-Cued inc can delete such data in the event the Licensee exercises the Sansoftware.com and e-Cued inc opt-out mechanism and (iii) any use of such data by Licensee shall comply with Sansoftware.com and e-Cued inc ’s privacy policy. Licensee shall indemnify and hold harmless Sansoftware.com and e-Cued inc and the Sansoftware.com and e-Cued inc Parties from any claim brought against Sansoftware.com and e-Cued inc alleging that personal information stored on Sansoftware.com and e-Cued inc was improperly used where such use was by Licensee while such information was stored on Sansoftware.com and e-Cued inc or any use after Licensee has exported such data.

Limited Liability
NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS ANY LIABILITY TO THE EXTENT THAT THE SAME MAY NOT BE EXCLUDED OR LIMITED UNDER GOVERNING LAW.
LICENSEE AGREES THAT THE LICENSED SOFTWARE AND SANSOFTWARE AND E-CUED SERVICES ARE PROVIDED “AS IS.” WITHOUT ANY WARRANTY EXPRESS OR IMPLIED AND WHETHER AS TO MERCHANTABILITY, FITNESS FOR PURPOSE OR INFRINGEMENT. NO WARRANTY OR REPRESENTATION IS GIVEN, AND/OR ANY LIABILITY IS ACCEPTED, BY SANSOFTWARE AND E-CUED IN RELATION TO THIRD PARTY RIGHTS. ANY USE OF THE LICENSED SOFTWARE AND SANSOFTWARE AND E-CUED SERVICES IS AT LICENSEE’S SOLE AND ABSOLUTE RISK. IN NO EVENT, WILL SANSOFTWARE AND E-CUED OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS OR CONSULTANTS (“SANSOFTWARE AND E-CUED PARTIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE LICENSED SOFTWARE OR THE SANSOFTWARE AND E-CUED SERVICES, ERRORS IN OR LOSS OF ANY DATA. SPECIFICALLY, SANSOFTWARE AND E-CUED IS NOT RESPONSIBLE FOR ANY COSTS INCLUDING, BUT NOT LIMITED TO, THOSE INCURRED AS A RESULT OF LOST PROFITS OR REVENUE, LOSS OF USE OF THE LICENSED SOFTWARE OR SANSOFTWARE AND E-CUED SERVICES, LOSS OF DATA, THE COSTS OF RECOVERING DATA, ANY CLAIMS BY THIRD PARTIES, OR FOR ANY OTHER SIMILAR COSTS. SANSOFTWARE AND E-CUED MAKES NO WARRANTY OF ANY KIND AS TO THE SUITABILITY OR ADEQUACY OF THE LICENSED SOFTWARE OR SANSOFTWARE AND E-CUED SERVICES FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. GIVEN THAT LICENSEE IS IN A BETTER POSITION THAN SANSOFTWARE AND E-CUED TO FORESEE AND EVALUATE ANY POTENTIAL DAMAGE OR LOSS WHICH LICENSEE MAY SUFFER IN CONNECTION WITH THE USE OF THE LICENSED SOFTWARE AND/OR THE SANSOFTWARE AND E-CUED SERVICES AND THAT SANSOFTWARE AND E-CUED CANNOT ADEQUATELY INSURE ITS POTENTIAL LIABILITY TO LICENSEE, LICENSEE ACKNOWLEDGES AND AGREES THAT THE EXCLUSIONS AND LIMITATIONS CONTAINED HEREIN ARE REASONABLE. TO THE EXTENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT WITH JURISDICTION TO BE UNREASONABLE, SANSOFTWARE AND E-CUED ’S AGGREGATE LIABILITY SHALL NOT EXCEED $100. LICENSEE SHALL ACT AT ALL TIMES TO MITIGATE ANY LIABILITY.
LICENSEE ACKNOWLEDGES AND AGREES THAT SHARING OF ITS ACCOUNT INFORMATION, LOGIN INFORMATION OR PASSWORDS SHALL BE AT ITS SOLE AND ABSOLUTE RISK AND THAT SANSOFTWARE AND E-CUED SHALL NOT BE LIABLE FOR ANY DAMAGE ARISING AS A RESULT OF SUCH SHARING.
Some countries do not allow the exclusion or limitation of implied warranties or limitation of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Termination
Licensee may terminate this license at any time. Sansoftware.com and e-Cued inc in its sole discretion, has the right to suspend or terminate this license and your account and refuse any and all current or future use of the Sansoftware.com and e-Cued inc Services for any reason at any time. This license and Licensee’s right to use the Licensed Software and Sansoftware.com and e-Cued inc Services automatically terminate if Licensee fails to comply with any provision of this Agreement. Licensee’s duties to (i) pay amounts due and payable, (ii) refrain from any kind of reverse engineering or other act in violation of this agreement or (iii) indemnify Sansoftware.com and e-Cued inc and the Sansoftware.com and e-Cued inc Parties shall survive termination of this Agreement. Upon termination Licensee will destroy all copies of the Licensed Software and documentation onto which the Licensed Software or documentation has been installed. Upon termination Sansoftware.com and e-Cued inc shall terminate the Licensee’s access to their sansoftware.com and e-cued inc account, the account itself and the data residing therein. LICENSEE MUST EXPORT THEIR ACCOUNT DATA PRIOR TO TERMINATION OF THE SANSOFTWARE AND E-CUED SERVICE. SANSOFTWARE AND E-CUED SHALL NOT BE RESPONSIBLE FOR LICENSEE ACCOUNT DATA AFTER TERMINATION. In addition, Sansoftware.com and e-Cued inc reserves the right and Licensee acknowledges such right for Sansoftware.com and e-Cued inc to terminate service of Licensee’s account on 20 days’ notice if Sansoftware.com and e-Cued inc determines in its sole discretion that it is not capable of fully meeting the apparent requirements of Licensee.

Confidentiality
Licensee agrees that the Licensed Software and the operation of the Sansoftware.com and e-Cued inc Services and its processes are the confidential information of Sansoftware.com and e-Cued inc and agrees not to disclose such software or such operation and processes to any third party. Licensee agrees that breach of this duty of confidentiality shall cause irreparable harm for which monetary damages would be difficult to quantify or insufficient and therefore Sansoftware.com and e-Cued inc shall be entitled to immediate injunctive relief in the event of breach without an obligation of posting bond.

Credit Card Processing Terms And Conditions
If Licensee has selected that credit card transaction processing will be provided automatically with the sansoftware.com and e-cued inc services, Licensee agrees to the following contractual provisions:
Licensee hereby authorizes Sansoftware.com and e-Cued inc to bind Licensee to the end-user license agreement proffered by its payment gateway provider(s) for the purpose of establishing Licensee as a customer of its payment gateway provider(s).
Licensee shall be responsible for the operation and connection of their point of sale equipment with the payment gateway provider(s)’s systems and services.
Licensee is liable for all fees charged to Sansoftware.com and e-Cued inc by its payment gateway provider(s) for Licensee’s use of the payment gateway provider(s)’s systems and services
Licensee shall: (i) make reasonable efforts to secure any credit card transaction data residing on the equipment owned, controlled or operated by Licensee from intrusion or unauthorized access, (ii) comply with all state and federal laws governing the disclosure and use of retail customer information, (iii) not use, disclose, store, sell or disseminate any credit/debit card-holder information obtained in a credit/debit card transaction processed through Sansoftware.com and e-Cued inc or its payment gateway provider(s), including but not limited to storing private cardholder credit/debit card information such as card numbers, expiration dates and CVV numbers, outside of the payment gateway, except as permitted by the card-holder, (iv) comply with the requirements of any debit/credit card or other payment brand rules, including those related to data security and customer data.
Licensee agrees that neither Sansoftware.com and e-Cued inc nor its payment gateway provider(s) shall be liable for any improperly processed transactions, illicit access to Licensee’s account with its payment gateway provider(s) or any of Licensee’s transaction data or unauthorized disclosure and use of passwords or its payment gateway provider(s)’s account access information.
Licensee agrees to immediately notify sansoftware.com and e-cued inc in the event of any security breach of Licensee’s systems or unauthorized access to Licensee’s transaction data.
Licensee shall indemnify and hold Sansoftware.com and e-Cued inc and the Sansoftware.com and e-Cued inc Parties harmless from any claim brought against Sansoftware.com and e-Cued inc or any Sansoftware.com and e-Cued inc Party arising from breach by Licensee of any of the provisions under this section of the Agreement, including, without limitation all costs, expenses, reasonable attorney fees, damages or awards, as such costs and expenses are incurred.
LICENSEE AGREES THAT USE OF THE PAYMENT GATEWAY PROVIDER(S)’S SYSTEMS OR SERVICES IS AT LICENSEE’S SOLE AND ABSOLUTE RISK AND THAT NEITHER SANSOFTWARE AND E-CUED, NOR ANY SANSOFTWARE AND E-CUED PARTY SHALL BE LIABLE IN ANY WAY OR UNDER ANY THEORY IN THE EVENT OF ANY CLAIM, DAMAGE OR EXPENSE INCURRED BY LICENSEE ARISING FROM USE OF THE PAYMENT GATEWAY PROVIDER(S)’S SYSTEMS OR SERVICES. LICENSEE ACKNOWLEDGES THAT SANSOFTWARE AND E-CUED IS NOT RESPONSIBLE FOR ITS PAYMENT GATEWAY PROVIDER(S)’S SYSTEMS AND THAT NO WARRANTY FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXPRESS OR IMPLIED, ARISES ON THE PART OF SANSOFTWARE AND E-CUED . LICENSEE AGREES THAT LICENSEE’S SOLE RECOURSE IN THE EVENT OF ANY CLAIM IS AGAINST ITS PAYMENT GATEWAY PROVIDER(S) AND LICENSEE HEREBY IRREVOCABLY RELEASES AND WAIVES ANY CLAIM IT HAS OR MAY HAVE, WHETHER OR NOT INCHOATE, AGAINST SANSOFTWARE AND E-CUED AND THE SANSOFTWARE AND E-CUED PARTIES ARISING FROM USE OF ITS PAYMENT GATEWAY PROVIDER(S)’S SYSTEMS.

Representation
The Licensee represents and warrants that it has the due right and power to enter into this Agreement, entering into this Agreement will not cause the breach of any agreement Licensee has with a third party and that all of the registration information provided to sansoftware.com and e-cued inc is accurate in all respects.

Choice of Law and Forum
This Agreement shall be construed under the laws of the State of New York, U.S.A. and Coimbatore, India as applied to contracts performed entirely within New York State and Coimbatore, India. Any dispute arising under this Agreement shall be exclusively heard in the state or federal courts residing in Onondaga County, New York, U.S.A. Each party hereto consents to the jurisdiction of such courts with regard to matters arising in connection with this Agreement and waives any claim it has that such a forum is inconvenient.

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